Customer Care

Product Care

Each Brown Sugar & More piece is thoughtfully crafted and designed to be both functional and timeless. To preserve the beauty, finish and longevity of your homewares, we recommend following the care instructions below.

Ceramic & Stoneware

• Hand wash recommended for longevity
• Use mild soap and warm water only
• Avoid abrasive cleaners or steel wool
• Do not expose products to sudden temperature changes
• Microwave and dishwasher use may affect the finish over time

Matte & Hand-Finished Surfaces

Our matte finishes and handcrafted textures are delicate by nature and should be handled with care.

• Avoid scratching with sharp objects
• Store carefully to prevent chipping
• Dry thoroughly after washing
• Natural variations and markings are part of the handmade character

Vases & Decorative Pieces

• Indoor use recommended
• Wipe clean with a soft damp cloth
• Avoid prolonged direct sunlight and moisture exposure

General Care

Each piece is unique and may feature slight variations in texture, tone and pattern, celebrating the beauty of handcrafted design and Aboriginal-inspired artistry.

With proper care, your Brown Sugar & More pieces are designed to be enjoyed for years to come.